Employee Assistance Program (EAP) Perth WA

Clear Health is a provider of expert EAP services to Perth businesses, supporting businesses in creating a positive work environment.

Key information you should know

  • EAP supports your employees in both work-related and personal concerns.
  • We offer EAP via face-to-face appointments, telephone, Skype and critical incident support counselling.
  • Our EAP psychologists are experienced in supporting businesses and their employees for a positive and productive work environment.

Clear Health Psychology is a provider of Employee Assistance Program (EAP) services to businesses across the Perth metropolitan area and greater Western Australia.

At Clear Health Psychology, all of our EAP and psychology services in Perth are provided in-house and are not subcontracted to external providers. Therefore, you can be assured that all of our clinician’s hold registration with Australian Health Practitioner Regulation Agency (AHPRA) and each of our psychologists have extensive experience in the provision of EAP services.

What is an Employee Assistance Program or EAP?

An Employee Assistance Program (EAP) works with and supports employees in relation to both work-related and personal concerns. An EAP provides employees with employer funded psychology sessions in order to provide the support and early intervention necessary to limit impact on job performance and mental health.

Unless otherwise specified by the employer, this EAP service also extends to immediate family members of the employee as well. Support provided by EAP’s is not limited to work-related concerns, it can include support for anxiety, depression, relationship/family issues, trauma and substance abuse.

Our dedicated team of experienced psychologists and clinical psychologists have knowledge across many areas. We work with employers to help them manage their people and teams, as well as help both employee and employer find their voice together for shared understanding. Finding your voice is important, not just at work but in life.

At Clear Health Psychology, we aim to ensure that all workers are understood and supported through the entire EAP process. Our administration team are trained to ensure there is easy communication between the worker and the practice, as well as supporting the worker with any additional paperwork and changes in appointment times or cancellations.

What are the benefits of an Employee Assistance Program?

An EAP-funded psychology session works to support employee’s emotional and psychological wellbeing, so employers and employees alike see the effectiveness of an EAP as it tends to result in higher employee productivity, less sick days and reduced staff turnover.

This kind of support often leads to early intervention of major concerns such as depression and anxiety, leading to reduced worker’s compensation and other medical costs.

Book an EAP appointment

To learn more about our EAP services in Perth, please contact Clear Health Psychology on (08) 6424 8177. We offer both face-to-face and telehealth appointments at all Clear Health Psychology clinic locations.

Need to know more about our EAP services?

What are your service delivery responses?

Clear Health Psychology will do their best to offer prompt counselling appointments. We currently have thirteen locations across Perth, including Mt Lawley, Currambine, Victoria Park, Alkimos, Ellenbrook, Floreat, Hillarys, Ballajura, Warwick, Fremantle, Subiaco, Booragoon, and Osborne Park, which offer free street parking at many of our practice locations.

What are your counselling delivery options?

At Clear Health Psychology, we offer a range of EAP options to best suit our client:

  • Face-to-face EAP sessions at a Clear Health Psychology Practice in Perth
  • Face-to-face EAP session at the client’s premises
  • EAP session via Telephone Counselling
  • EAP session via Skype Counselling

Our main head office hours are Monday to Friday, 8:30am to 7:30pm and Saturdays from 9.00am-2.00pm.

Do you provide critical incident support?

Clear Health Psychology will deliver critical incident debriefing in accordance with the professional standards set out in the ethical code of the Australian Psychological Society. Our strategy is to normalise and assist individuals to return to work at the earliest appropriate time.

What are the fees for EAP?

There is no annual management fee for EAP.

Counselling for employees in Perth with a Registered Psychologist – $180.00

Cancellation of session (less than 24 hours) – $180.00

Training Services – $2000.00 plus GST (Full Day), $1000.00 plus GST (Half Day)

Travel – $180.00 plus GST per hour

Insurance Coverage
Clear Health Psychology is covered for:

Public Liability – $10,000,000

Workers Compensation – $50,000,000

Professional Indemnity – $10,000,000

Will my information be confidential?

Confidentiality is a critical element when dealing with all aspects of Employee Assistance Programs. Clear Health Psychology adheres at all times to:

Australian Health Practitioner Regulation Agency (AHPRA) rules and regulations with storage of information and professional guidelines for all of our Psychologists, Dr Hawkins has worked with AHPRA so is knowledgeable and upholds the highest of ethical standards across the business.

Here at Clear Health Psychology, all of our EAP funded psychology services are conducted in-house at our various practices locations across Perth, WA, so we can promptly action all issues. We do not subcontract, so all of our procedures and policies are in-house. We are also registered for NDIS and adhere to all the policies and requirements required for accreditation.

What are Clear Health Psychology’s points of difference for EAP?

We are a private psychology practice where the owners and directors work directly with your staff.

If your employees require additional psychology sessions after they have completed their EAP funded sessions, they can transition as a private client. Medicare rebates under the Mental Health Care plan are $88.25 for a psychologist and $129.55 for a clinical psychologist. This enables your staff members continuity of care and the opportunity to continue to work through issues (now or at a later date) with the same psychologist if they wish.

Your employees will see the same psychologist each time.

We only have qualified and highly skilled psychologists with our practice who have carefully been selected by our owner Dr Maxine Hawkins.

We charge no management & administration fees.

We currently have twelve conveniently located practices in Perth; Floreat, Hillarys, Mt Lawley, Subiaco, Fremantle, Currambine, Ellenbrook, Victoria Park, Alkimos, Osborne Park, Ballajura and Warwick. All of our sites have free street parking and several of our practices have disabled access and are near major public transport routes.

We have a dedicated administration team who are able to assist with easy and confidential communication between workers and our team members at our Clear Health Psychology practices. We ensure the process is as comfortable as possible for our EAP clients.

We have existing EAP contracts with government organisations. We provide quarterly reports as part of an EAP contract, which are tailored to each individual organisation as requested.

Our psychologists provide practical, effective and confidential support to children, adolescents, adults, families and couples.

We adhere strictly to AHPRA operating guidelines as well as the Australian Psychological Society Code of Ethics. These codes cover clinical governance and confidentiality processes.

We have both male and female psychologists.

Your staff can go onto our website to read the profiles of the psychologist and make a request. Alternatively, our intake team members are highly skilled at matching staff and psychologists together.

Your staff will know whom they are being appointed with and where they need to go rather than being sent across Perth.

We only use evidenced-based approaches.

The HR team will be able to contact a Clear Health Psychology Manager to discuss sensitive issues if and when they may arise.

Clinical supervision and clinical governance is managed by Clear Health Psychology Clinical Directors.

The psychologists are fully supported by an administration team which enables fast access to appointments and support to your staff if changes to times are required to be made.

We use the latest technology to ensure easy communication between your staff and our admin team.

We can customise our EAP programs to address the needs of your organisation.

For further information about our Employee Assistance Program please contact:
Managing Director – Luke Hawkins

P: 0432 321 964
E: luke@clearhealthpsychology.com