Clear Health Psychology Employee Assistance Program (EAP) 

Clear Health Psychology is a private psychology practice with five locations in Mt Lawley, Claremont, Subiaco, Hillarys and Fremantle. We are a provider of Employee Assistance Program services to businesses across the Perth metropolitan area and greater Western Australia through face to face, telephone, Skype and critical incident support counselling.

WHAT IS AN EMPLOYEE ASSISTANCE PROGRAM?

An Employee Assistance Program (EAP) works with and supports employees in relation to both work-related and personal concerns. An EAP provides employees with employer funded psychology sessions in order to provide the support and early intervention necessary to limit impact on job performance and mental health. Unless otherwise specified by the employer, this service also extends to immediate family members of the employee as well. Support provided by EAP’s is not limited to work-related concerns, it can include support for anxiety, depression, relationship/family issues, trauma and substance abuse.

BENEFITS OF AN EMPLOYEE ASSISTANCE PROGRAM

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An EAP works to support employee’s emotional and psychological wellbeing, so employers and employees alike see the effectiveness of an EAP as it tends to result in higher employee productivity, less sick days and reduced staff turnover. This kind of support often leads to early intervention of  major concerns such as depression and anxiety, leading again to reduced worker’s compensation and other medical costs.

 

EMPLOYEE ASSISTANCE PROGRAM AT CLEAR HEALTH PSYCHOLOGY

At Clear Health Psychology, all of our psychology services are provided in house and are not subcontracted to external providers, therefore you can be assured that all of our clinician’s hold registration with Australian Health Practitioner Regulation Agency (AHPRA) and each have extensive experience in the provision of EAP services.

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Our dedicated team of experienced Psychologists and Clinical Psychologists represent a broad range of specialisations and expert knowledge and are able to work with employers to help them manage their people and teams and helping employee and employer find their voice together for shared understanding. Finding your voice is important not just at work but in life.

At Clear Health Psychology we aim to ensure that all workers are understood and supported through the entire treatment process. Our administration team are trained to ensure there is easy communication between the worker and the clinic, as well as supporting the worker with any additional paperwork and changes in appointment times or cancellations.

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Service Delivery Responses

Clear Health Psychology are able to offer counselling services within 24 hours of taking the call. We have five locations in Mt Lawley, Hillarys, Fremantle, Claremont and Subiaco and offer ample free parking at all of our practices. Should an employee or immediate family member require counselling sooner we can guarantee counselling with a psychologist on the day of referral.

Counselling Delivery Options:

At Clear Health Psychology we offer a range of options to best suit our client:

  • Face to face at Clear Health Psychology premises

  • Face to face at Clients premises

  • Telephone Counselling

  • Skype Counselling

We are contactable 24 hours a day. Our office line is diverted to a mobile so we can take appointments outside of our normal working hours. Our office hours are also flexible, Monday to Saturday, 7:30am to 7:30pm. We also offer Sunday sessions by special arrangement.

Critical Incident Approach

Clear Health Psychology will deliver critical incident debriefing in accordance with the professional standards set out in the ethical code of the Australian Psychological Society.  Our strategy is to normalise and assist individuals to return to work at the earliest appropriate time.

Dr Hawkins has extensive experience in critical incidents within the hospital setting and in other health agencies.

Fees 

  • No Annual Management Fee

  • Counselling for employees in Perth - $180.00

  • Cancellation of session (less than 24 hours) - $180.00

  • Counselling on site (metro Perth) - $220.00

  • Training Services - $2000.00 plus GST (Full Day), $1000.00 plus GST (Half Day)

  • Travel - $180.00 plus GST per hour

Insurance Coverage 

Clear Health Psychology is covered for:

  • Public Liability - $10,000,000

  • Workers Compensation - $50,000,000

  • Professional Indemnity - $10,000,000

Confidentiality 

Confidentiality is a critical element when dealing with all aspects of Employee Assistance Programs. Clear Health Psychology adheres at all times to:

Australian Health Practitioner Regulation Agency (AHPRA) rules and regulations with storage of information and professional guidelines for all of our Psychologists, Dr Hawkins has worked with AHPRA so is knowledgeable and upholds the highest of ethical standards across the business.

Psychology services are all in house so we can promptly action all issues. We do not subcontract so all of our procedures and policies are in house.

Points of Difference

  • We are a private psychology practice where the owners and directors work directly with your staff. 

  • If your employees require additional sessions then they can transition as a private client. Medicare rebates under the Mental Health Care plan are $84.80 for a psychologist and $124.50 for a clinical psychologist. This enables your staff members continuity of care and the opportunity to continue to work through issues (now or at a later date) with the same psychologist if they wish.

  • Your employees will see the same psychologist each time.

  • We only have qualified highly skilled psychologists with our practice who have carefully been selected by our owner Dr Maxine Hawkins.

  • We charge no management fee.

  • We have five locations in Mt Lawley, Hillarys, Fremantle, Claremont and Subiaco with convenient parking, disabled access and close to public transport.

  • We have a dedicated administration team who are able to assist with easy and confidential communication between the worker and the clinic, any paperwork required and booking appointments.

  • We have existing EAP contracts with Government Organisations. We provide quarterly reports as part of this contract, which are tailored to each individual organisation as requested.

  • Our psychologists provide practical, effective and confidential support to children, adolescents, adults, families and couples (each of these are specialty areas).

  • We adhere strictly to AHPRA operating guidelines as well as the Australian Psychological Society Code of Ethics. These codes cover clinical governance and confidentiality processes.

  • We have both male and female psychologists.

  • Your staff can go onto our website to read the profiles of the psychologist and make a request. Alternatively our in-take workers are highly skilled at matching staff and clinicians together.

  • Your staff will know whom they are getting and where they need to go rather than being sent across Perth.

  • We only use evidenced based approaches.

  • The HR team will have access to the owners mobile to discuss sensitive issues should they arise.

  • Clinical supervision and clinical governance is managed by the owner.

  • The psychologists are fully supported by an admin team which enables fast access to appointments and support to your staff if changes to times are needed to be made.

  • We use the latest technology to ensure easy communication between your staff and our admin team.

For further information about the Employee Assistance Program at

Clear Health Psychology please contact:

Luke Hawkins - Business Manager

p: 08 6424 8177   m: 0432 321 964

e: luke@clearhealthpsychology.com

 
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